(303) 985-1597

Office Policies

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Friday: 7:30 a.m. – 6:00 p.m.
Saturday: 8:00 a.m. – 1:00 p.m.

Holiday Hours: 9:00 a.m. – 2:00 p.m.
PLEASE NOTE: We are OPEN MOST HOLIDAYS EXCEPT for Thanksgiving Day, Christmas Day and New Year's Day.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you to talk with the doctor and receive treatment. Please arrive on time for your appointment. If you are more than 15 minutes late, you might be asked to reschedule your appointment.

We request a 24-hour notice if you need to cancel your appointment to avoid a $50 no-show fee. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please remember that the insurance contract you have with your carrier is between you and the carrier. Please contact them prior to your appointment to ensure that they will cover your visit with Lakewood Family Medicine and any laboratory tests or other healthcare tests that our providers may order for your care.

When you check-in at the front desk, please present your insurance card or cards if you have multiple carriers. Without proper insurance information, you will need to pay all of the charges in-full on the day services are rendered. If we have proper insurance information and your insurance requires a co-pay, it will be collected at the time of service.

Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.

Helpful Documents

You may access the following forms to assist us with your care. Please print and fill out the following forms, then bring them to your appointment.


adobe *These forms require Adobe Acrobat Reader. Click the Adobe logo above to download.

^